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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Anderson

September 10, 2026

5  out of  5
rating by Dan Anderson
"Samantha was knowledgeable, professional and seemed very nice on the phone"
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Ashley Brown

September 3, 2026

5  out of  5
rating by Ashley Brown
"Kayla was friendly and helpful. I just switched my car insurance for a better rate. This team rocks!"
We responded:
"Ashley, We love hearing this, thank you! Making the switch to State Farm as smooth and enjoyable as possible is something our whole team genuinely takes pride in. We are grateful to have you as part of our family and look forward to serving you for years to come! - Kim"
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Kimberly Ricketts

September 3, 2026

5  out of  5
rating by Kimberly Ricketts
"Kim was very nice and professional"
We responded:
"Kimberly, Thank you for the kind words! Nice and professional service for every customer is exactly what our team strives for. We look forward to being here for you whenever you need us! - Kim"
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Nanette Phillips

September 2, 2026

5  out of  5
rating by Nanette Phillips
"Samantha was very helpful in getting my quote for the house we are purchasing. I have had my insurance with Kim Downey State Farm for years.Always ready to help when I call in with a question."
We responded:
"Nanette, What a wonderful review, thank you for sharing! Helping our long time customers navigate new milestones like a home purchase is one of our favorite parts of what we do at Kim Downey State Farm. We are so glad our team has been a helpful resource for you and we look forward to continuing to take care of you. Congratulations on your new home! - Kim"
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John Boldrey

September 2, 2026

5  out of  5
rating by John Boldrey
"Always awesome to deal with! Being able to take care of business over text is a huge benefit to me. Samantha and Kim are excellent to deal with and always make it easy for me!"
We responded:
"John, We love hearing this, thank you! Being accessible for every customer is something our whole team takes great pride in. We are so glad that comes through in your experience and we look forward to being here for you whenever you need us! - Kim"
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Kathleen Casazza

September 1, 2026

5  out of  5
rating by Kathleen Casazza
"Samantha is super helpful and made my experience fast easy simple and saved me money for our family"
We responded:
"Kathleen, Thank you so much for the kind words! Making sure every customer and their family has smooth experience is exactly what our team is here for. We are so glad everything came together for you and we look forward to being here whenever you need us! - Kim"
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brook penca

August 31, 2026

5  out of  5
rating by brook penca
"Kayla was wonderful to deal with. She switched my auto and home owners policies and got me great rates. I highly recommend checking out State Farm and their great rates."
We responded:
"Brook, Thank you so much for the kind words and the recommendation! Getting our customers set up with auto and homeowners coverage and making the switching process as smooth as possible is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Kim"
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Chad McCullough

August 27, 2026

5  out of  5
rating by Chad McCullough
"Kayla made me comfortable with getting insurance with state farm she was helpful and very kind i appreciated that so much state farm"
We responded:
"Chad, What a sweet review, thank you for sharing! Making sure every customer feels at ease and genuinely welcomed is something our whole team takes great pride in. We look forward to continuing to take great care of you! - Kim"
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Mike Warren

August 26, 2026

5  out of  5
rating by Mike Warren
"Fast and great service called me just when I need thank u Samantha."
We responded:
"Mike, thank you for the five stars! - Kim"
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Sandy Shields

August 21, 2026

5  out of  5
rating by Sandy Shields
"We had a fantastic experience working with Kayla at State Farm for our new insurance policy. She was extremely professional, knowledgeable, helpful, and made the entire process easy from start to finish. She took the time to answer our questions and made sure we felt confident with our coverage.
We truly appreciate the excellent service Kayla provided and will definitely be using her for all of our insurance needs moving forward. Highly recommend!"
We responded:
"Sandy, What a wonderful review, thank you for sharing! Attentive, knowledgeable and professional service that leaves every customer feeling great about their coverage is always the goal. We are so grateful for the recommendation and we look forward to continuing to take great care of you as valued State Farm customers! - Kim"
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Kyrie Manchion

August 21, 2026

5  out of  5
rating by Kyrie Manchion
"Kayla was amazing with helping us navigate getting insurance for our new car that we didn’t have yet…and checked in on us along the way. She made us feel extremely valued! Thank you for caring about us enough to make the process easy and ensuring we had insurance for our car as we drove it off the lot! Best service we could have received!!! 😊"
We responded:
"Kyrie, Thank you so much for this wonderful review! Helping our customers navigate their coverage needs and making sure everything is in place right when they need it is exactly what our team is here for. We are so glad our team was able to check in along the way and make sure you felt valued throughout the entire process. Congratulations on the new car and we look forward to being here for you whenever you need us! - Kim"
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mary thomas

August 17, 2026

5  out of  5
rating by mary thomas
"Samantha was extremely helpful and quick when it came to moving my auto insurance from out-of-state. She quickly replied to my request for a quote and took care of preparing documents. Thank you Samantha for your timely assistance!!!"
We responded:
"Mary, We love hearing this, thank you! Getting our customers set up quickly and making sure every document is prepared and ready to go is something our team genuinely takes pride in. We are so glad the process of moving your auto insurance went smoothly and we look forward to serving you for years to come! - Kim"
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Daniel Kent

August 12, 2026

5  out of  5
rating by Daniel Kent
"She help me with car insurance and some life insurance for my wife."
We responded:
"Daniel, What a great review, thank you for sharing! Helping our customers take care of both their auto and life insurance needs is always a pleasure. We look forward to continuing to take great care of you and your family for years to come! - Kim"
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David Fuller

August 12, 2026

5  out of  5
rating by David Fuller
"Samantha and Kim were helpful and courteous."
We responded:
"David, We love hearing this, thank you! Our team works hard to make sure every customer feels welcomed and well taken care of. We are grateful to have you as part of our State Farm family! - Kim"
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Nathalim Rose Campos

August 7, 2026

5  out of  5
rating by Nathalim Rose Campos
"Great service! Samantha was nice, professional, and took the time to explain everything clearly. She made purchasing my car insurance simple and hassle-free. Thanks Samantha!"
We responded:
"Nathalim, Thank you for sharing your experience! We’re glad our team could make the process simple and take the time to answer your questions along the way. We appreciate you choosing our office and taking the time to leave a review! - Kim"
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Lucinda Franks

August 6, 2026

5  out of  5
rating by Lucinda Franks
"Samantha was great to work with. I feel like she worked to get me the best rate possible. I look forward to continuing working with her for any needs that may arise."
We responded:
"Lucinda, Thank you for sharing your experience! We’re glad to hear you felt supported throughout the process and that our team took the time to work through your options with you. We appreciate your review and look forward to being here whenever you need us! - Kim"
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Kim Knox

August 6, 2026

5  out of  5
rating by Kim Knox
"Kayla was so professional, and kind. She answered all my questions. She went above and beyond in all aspects. Thank you so much!"
We responded:
"Kim, Thank you for the thoughtful review! We’re happy to hear that our team took the time to answer your questions and made your experience a positive one. We truly appreciate you taking the time to share your feedback! - Kim"
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Dakota Davidson

August 5, 2026

5  out of  5
rating by Dakota Davidson
"Kayla gave me a great rate in a timely manner!"
We responded:
"Dakota, Thank you for taking the time to leave a review! We’re glad our team could assist you promptly and make the process a smooth one. We appreciate you choosing our office and sharing your experience! - Kim"
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Shawna

August 1, 2026

5  out of  5
rating by Shawna
"Kayla was great to work with and was so helpful in switching to State Farm."
We responded:
"Shawna, Thank you for the kind words! Making the switch to State Farm as smooth and easy as possible for every customer is exactly what our team is here for. We are so glad your experience was such a positive one and we look forward to being here for you whenever you need us! - Kim"
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Julie Kissick

August 1, 2026

5  out of  5
rating by Julie Kissick
"Kayla helped me get insurance I could finally afford and helped me after hours thank you for making the process easy."
We responded:
"Julie, What a kind review, thank you for sharing! Being available and going above and beyond to make sure every customer is taken care of is something our whole team genuinely cares about. We are so glad everything worked out smoothly for you and we look forward to continuing to take great care of you! - Kim"
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Nick Shepherd

July 30, 2026

5  out of  5
rating by Nick Shepherd
"They where very helpful and answered all my needs thank you"
We responded:
"Nick, Thank you for the kind words! Being helpful and making sure every customer has all of their needs addressed is exactly what our team is here for. We look forward to being here for you whenever you need us! - Kim"
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David Derry

July 28, 2026

5  out of  5
rating by David Derry
"Samantha was wonderful. She was timely in call backs, answered all my questions clearly and professionally and was very pleasant to deal with. It’s a pleasure doing business with someone like this.

Thank u Samantha"
We responded:
"David, Thank you so much for the kind words! Timely call backs, clear and professional answers and a pleasant experience for every customer is exactly the standard our team holds itself to. We are so glad that came through in your experience and we look forward to being here for you whenever you need us! - Kim"
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Linda Hull

July 22, 2026

5  out of  5
rating by Linda Hull
"Samantha seamlessly guided me through the process of changing insurance companies. She was knowledgeable, efficient, and friendly. Plus I saved a little money and got better coverage with State Farm."
We responded:
"Linda, We love hearing this, thank you! Knowledgeable, efficient and friendly service that makes every transition as easy as possible is something our team genuinely takes pride in. We are so glad everything came together smoothly for you and we look forward to serving you for years to come! - Kim"
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Emily Marquardt

July 21, 2026

5  out of  5
rating by Emily Marquardt
"Samantha was so helpful and amazing in helping me out! We got everything figured out over text and it was such an accommodating and fast process. 10/10 help! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Emily, What a wonderful review, thank you for sharing! Convenient and helpful service for every customer is always the goal and we are so glad that came through in your experience. We are grateful to have you as part of our State Farm family and look forward to continuing to take great care of you! - Kim"
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Radiant Shay

July 17, 2026

5  out of  5
rating by Radiant Shay
"Samantha was awesome. She kept me informed with starting my daughter insurance and gave the best deal possible."
We responded:
"Radiant, What a wonderful review, thank you for sharing! Staying in close communication is always the goal. We are so glad your daughter is all set and we look forward to continuing to take great care of your family! - Kim"